If you have questions, we want to help. Always feel free to give us a call to discuss your questions and concerns. Below, we have compiled a few of the more common questions that are asked.
Do you service residential or commercial?
Shepherd Pest Management has provided service to both residential and commercial customers since 1980. We are very aware and experienced in the special needs of commercial customers as well as the concerns of residential customers. The liability insurance we carry is dictated by our commercial customers and therefore is above and beyond what most residential customers would ever require.
Do you accept credit cards?
Shepherd Pest Management accepts all major credit cards i.e. Visa, Mastercard, American Express, and Discover.
Do you treat for termites?
Yes. In addition to treating for and carrying certification for all general pests, Shepherd Pest Management certified applicators are all certified in termite treatment. Shepherd Pest has over 30 years of termite experience in the metroplex area. We are constantly updating our termite education and staying abreast of all the latest termite products and information.
What types of residential programs do you provide?
Shepherd Pest provides for one time general pest services to residential customers as well as providing a Quarterly service which can be customized for individual needs if necessary.
How do you ensure the safety of small children and pets?
Every situation that involves a child or a pet is addressed on a case by case basis. When children and/or pets are involved, even if the treatment itself does not pose a risk, additional measures are taken to ensure their safety. The measures taken usually depend on the type of treatment performed. Whenever pest control service is scheduled, please make sure the technician knows of the presence of children, pets, the elderly, allergy sufferers or anyone who might be impacted by the application of the material. Shepherd Pest Management will customize a treatment specifically for that situation.
How can I be assured the service will be performed correctly?
All of our technicians are Certified Pest Control Applicators by the State of Texas. Shepherd Pest Management has over 50 years combined pest control experience and regularly maintains ongoing training requirements.